Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Are your materials sustainably sourced?
At The Elderberry Co., we prioritize ethical manufacturing and use high-quality, sustainable fabrics whenever possible to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request changes within 1 hour of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my Elderberry garments?
Care instructions vary by fabric. Most of our pieces require a cold gentle cycle or hand washing. Specific instructions are found on the inner care label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.